Client onboarding and onboarding related functionality unavailable
Incident Report for CCTrader™
Resolved
This incident has been resolved.
Posted Oct 12, 2021 - 07:59 CEST
Monitoring
Issue has been resolved and we are monitoring the status
Posted Oct 12, 2021 - 07:44 CEST
Identified
Issue has been identified. We are currently working on implementing the fix.
Posted Oct 12, 2021 - 07:21 CEST
Investigating
We are investigating an outage in our client onboarding and onboarding related functionality. New onboarding is mostly affected and creating a new account is not possible at the moment.
Posted Oct 12, 2021 - 07:03 CEST
This incident affected: CCTrader Open API (Live) and Trading Platform (live.cctrader.com, iOS & Android apps) (Account opening).